“Information Systems contributions to business value:
antecedents, outcomes and measurement issues”

Since Information Systems (IS) affect organizations at many different levels in many different ways. The objective of this one day workshop is to discuss recent academic and practical contributions to our understanding of the important issues of Information Systems contributions to business value, its antecedent, outcomes and measurement issues. The business value of IS has been debated for a number of years. Some authors have found large performance improvements attributable to IS, as well as evidence that IS has generated substantial benefits at different levels of analysis (Individual users, Key business processes and the organization overall). However, others continue to question whether IS have had any bottom line impact on their business performance and are challenged with their implementations, outcomes and measurement issues. Several questions deserve particular interest among those: How to manage efficiently IS? How to evaluate IS business value? How to measure the value of IS contributions and at which level of analysis?

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